hhdb Responsible Gaming
hhdb believes entertainment is truly enjoyable only when it is experienced safely and in a controlled way. Your protection is our priority.
Our Commitment
hhdb is purely a form of entertainment. We want every player to play with a healthy mindset and within a planned budget. Online gaming is fun, but excessive reliance can create problems. For this reason, we provide multiple responsible gaming tools and support services.
The foundation of responsible gaming is knowing how much time and money you are spending and staying within those limits. At hhdb, you can set deposit limits, take a temporary break, or if needed, exclude yourself from the platform entirely.
Age Restriction
For players aged 21 and over only. Opening an account for minors on hhdb is strictly prohibited.
Responsible Gaming Tools
hhdb gives you the ability to control your own gaming experience. The tools below can be activated at any time from your account settings.
Set Deposit Limits
You can decide how much money you deposit each day, each week, or each month. Once a limit is set, reducing it takes effect immediately, but increasing it requires a specified waiting period.
Time-Out
For a short-term break, you can take a time-out from 24 hours up to 30 days. During this time, logging in to your account or playing any game will be suspended.
Self-Exclusion
If you feel gaming is getting out of control, you can close your account through self-exclusion for 6 months to 5 years, or permanently.
Set Loss Limits
You can set a limit on how much you are willing to lose within a given period. Once you reach the limit, you will be automatically removed from the game.
Session Time Limit
You can set a limit on how many hours you play in one sitting. When the time is up, the system will automatically alert you and, if needed, end the session.
24/7 Support Service
The hhdb support team is available in Bengali via live chat 24 hours a day, 7 days a week. Contact us for any gaming concerns or account-related issues.
Signs of a Problem
If you or someone close to you shows the following signs, seek help right away:
- Spending more than your budget and being unable to stop
- Prioritising gaming over family or work time
- Continuing to play more in order to recover lost money
- Hiding your gaming activity or lying about it
- Taking on debt or depleting savings to fund gaming
- Feeling restless or irritable when not playing
- Repeatedly trying to stop playing but failing
- Experiencing stress or depression due to gaming
Tips for Safe Gaming
Follow these tips for a healthy and enjoyable gaming experience:
- Set a maximum budget in advance and stick to it
- Do not play with the intention of recovering lost money
- See gaming as entertainment, not as a source of income
- Take regular breaks and spend time with family and friends
- Do not play when you are tired, stressed, or under the influence of alcohol
- Use the deposit and session limit settings
- Review your account activity regularly
- If a problem arises, seek help without delay
How to Use the Tools
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1
Log in to your account
Log in to your hhdb account and click the profile icon at the top right.
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2
Open the Responsible Gaming section
From the menu, go to the "Responsible Gaming" section.
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3
Select the tool you need
Choose whichever you need — deposit limit, time-out, loss limit, or self-exclusion.
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4
Set the amount and duration
Enter your preferred limit amount and period, then confirm.
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5
Contact us if you need help
If you have trouble using the tools, contact us via live chat or at [email protected].
Self-Assessment Test
Answer the following questions honestly. If more than three answers are "yes", use the responsible gaming tools or seek support.
- Have you spent more than your set budget?
- Have you played longer than you planned?
- Have other responsibilities been neglected because of gaming?
- Have family or friends expressed concern?
- Have you played more out of anger or frustration after a loss?
Emergency Support
Gaming addiction is a serious problem. Seek advice from a professional mental health specialist. The hhdb support team is always ready to direct you to the right resources.
Age Verification Policy
hhdb is for individuals aged 21 and over only. Age verification is mandatory at the time of registration. We reserve the right to verify any account at any time, and accounts that fail to prove age will be suspended.
A message to parents — please use parental control software on your devices to prevent your child or teenager from accessing this site. Keep your password and login details secure.
If any transaction made on behalf of a minor is detected, the account will be closed immediately and any deposited funds will not be refunded.
National ID Card
Primary document for age verification
Mobile Verification
OTP sent to the registered number
Bank Verification
Financial transaction confirmed
SSL Protection
Data fully secured
Frequently Asked Questions
Start Safe Gaming at hhdb
Use all our responsible gaming tools and enjoy a controlled and enjoyable experience.